OK, let’s keep this short and sweet.
TXT MAPLE LAKE is a very different kind of business. Honestly, we are.
The way we work, think and operate is designed to provide our customers with better results. Our goal is to give retailers a better way to plan their way to success through the use of innovative solutions.
From day one, we have always developed solutions in collaboration with retailers. Roots and Tristan & AMERICA were actively involved in the products’ development, which ensured that we had a solution that really worked on a day-to-day level.
Having worked for both retailers and software vendors we were aware of the pressures that both parties face, and how that could often lead to an unsatisfactory situation. As an example; most software systems are configured, made live and then try to remain as static as possible – however, we know retail is anything but static so we designed our solutions to be very easy to adjust and change, even when operating in a live environment. Everything from screen layouts, terminology, calculations, data transfers, planning levels etc., has all been designed to easily support customized changes and retain the integrity of the data.
I know we’re going on a bit here, but this is good stuff. Bear with us.
Anyway, the business has grown steadily over the last 5 years. We have never been ones to make a big song and dance about our success; in fact most of our new customers have come about by recommendations from existing customers! This is, of course, the ultimate compliment. Our general reluctance to make a big sales and marketing splash might be due to our British reserve (the co-founders are both Brits), or it might just be due to the fact we are really busy working on new customer projects. Either way, we are a very well kept secret within retail.
So what else do you need to know? We’re very down to earth and aren’t under the constant pressure of the stock market to sign the next big deal. So you won’t be bothered by pushy salesmen with commission targets in mind. Yep, for a software vendor it makes a nice change. See what we mean about being different?
You’ll find us very down to earth, very personable, and most importantly very willing to get to the heart of a problem and look for a better way. Having worked in retail, we know that these were the types of people we always liked to work with. People with retail experience, people you can talk to in your own language, and more importantly people who can help find a way to a better solution. These kinds of people are few and far between. That’s just one of the reasons why we’re a bit different.
So now you know; TXT MAPLE LAKE is a very different kind of business. Come and talk to us and find out for yourselves.
Company Founded: 2001
Head Office: Toronto, Canada
Satellite Offices: USA, UK, Australia
First Client: Roots Canada